TITLE: Patient Non‐Discrimination Policy
SECTION: 1100.03
POLICY OWNER: Director of Clinical Services
ORIGINAL EFFECTIVE DATE: 3/2014
LAST REVIEWED DATE: 2/2024
LAST REVISED DATE: 4/2024
NEXT REVIEW DATE: 2/2027
Policy
Axess Family Services, Inc. is committed to fostering, cultivating and preserving a culture of diversity, equity and inclusion in all that we do. AFS does not discriminate against any person on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity, religion, creed, ancestry, marital status, familial status, and military status, insurance status, physical or mental handicap, developmental disability, genetic information, human immunodeficiency virus status, or in any manner prohibited by local, state, or federal laws, or ability to pay for health care in admission to, participation in, or receipt of the services and benefits under any of its programs and activities, whether carried out by Axess Family Services, Inc. directly or through a contractor or any other entity with which Axess Family Services, Inc. arranges to carry out its programs and activities. Any patient who believes they have been subjected to any kind of discrimination that conflicts with the company’s policy should seek assistance through the Compliance Department at [email protected] or (330) 564-2696. An individual may also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/smartscreen/main.jsf, or by mail or phone at:
Centralized Case Management Operations
U.S. Department of Health and Human Services
200 Independence Avenue, SW Room 509F, HHH Building
Washington, D.C. 20201
Complaint forms are available at https://www.hhs.gov/sites/default/files/ocr-cr-complaint-form